Shipping policy

Shipping

Processing Time
All orders are processed and dispatched within 24 hours (business days).

Shipping Cost
We offer free shipping on all orders to Australia, New Zealand, the United States, and the United Kingdom. No minimum spend is required.

Delivery Times

  • Australia: 5–9 business days

  • New Zealand: 5–9 business days

  • United States: 5–9 business days

  • United Kingdom: 5–9 business days

Delivery times are estimates from dispatch and may vary depending on your location, courier network conditions, and customs processing.

Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.

Delays
While we work hard to get your order to you as quickly as possible, occasional delays may occur due to high demand, weather, customs processing, or courier network issues. We appreciate your patience and will keep you updated if any delays arise.

Questions
If you have any questions about your shipment, please contact us at hi@snugwell.com.au and we'll be happy to help.